The year was 2016

We launched our first ecommerce company and found a marketing assistant from an online freelance platform to run our social media.

Three weeks after hiring them, it became apparent that they had never done social media and that their spoken English wasn’t anything like their written english.

‍We had to let them go. It was a lesson in hiring using online platforms.

3 Years Later...

We’d sold our first company and set up our second. This time we were going to be smarter, so we decided to hire a customer service manager through an offshore agency.

A year in we discovered that of the $2,000 a month we were paying the agency, the employee was only receiving $450, which felt criminal as the agency wasn’t adding any value. 

When the employee had a medical issue we asked the agency if they’d help cover it and they refused as it “wasn’t their policy”. So we paid the bill ourselves, plus a bonus. A few days later we received the following image:
‍
The employee had taken all the village children out for a free lunch with the modest bonus we’d paid them. It felt pretty good.

5 Years Later...

We’d sold our second ecommerce business and decided that hiring offshore talent directly was awesome.

It saves us thousands of dollars and some of those savings can be passed on to the talent, which means they’re better incentivised and are keen to stick around.

But finding the right hire is hard work, so we decided to build a business around it.

Fast Forward To Today

With a team of recruiters in the Phillipines and solid foundations in our Sydney based office, we take great pleasure in connecting founders and SMEs with proficient and affordable overseas talent to help them either free up more time in their lives or help scale their businesses.

Not only do we get to experience the satisfaction of helping fellow business-owners grow, but also knowing that our talented Filipino recruits are receiving the salary they deserve, means this business is not just about the money.

Shaun & Eliot

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